Bearings International (BI) is entering the fast-growing realm of e-commerce by expanding its current website to provide more detailed information. “The aim is to create a 24/7 access experience for our existing customers, as well as reach out to new customers, including those in remote areas,” says BI MD, Bart Schoevaerts. The e-commerce platform was launched in May during the 2022 Nampo agricultural exhibition.
Customer benefits of using the new e-commerce platform include 24/7 access to pricing, product range and stock availability. Existing customers will have the ability to trade on agreed pricing. Besides purchasing, the website will be a ‘go to’ platform for technical information, product selector tools, installation guides, maintenance advice, and a wide variety of applications to help the customer make a well-informed product selection.
“It is critical that customers understand that since Covid-19 the world has changed, and new ways of interacting are critical,” says Schoevaerts. “We can see a clear trend in how efficient young engineers have become in terms of self-education and research. In many cases, the need for specific technical advice and the classic sales approach are no longer required. We now see those engineers become more independent. Availability and speed of delivery at competitive pricing are important. In the new business world, our private and work lives are more and more interwoven. We believe that companies need to find ways to interact 24/7. Our e-commerce platform is a good way to not only have information about product and price on hand, but also extras like installation, training and maintenance tips and tricks,” he concludes.
Schneider Electric’s next generation UPS Schneider Electric South Africa
News & events
Schneider Electric has launched the new Galaxy VXL – a highly efficient, compact, modular, scalable and redundant 500-1250 kW (400V) 3-phase uninterruptible power supply, complete with enhanced cybersecurity, software and safety features.
Read more...Fuchs Lubricants sails strong into 2025
News & events
The successful completion of a major investment programme has significantly increased the growth potential of Fuchs Lubricants South Africa.
Read more...WearCheck launches advanced thermography course
News & events
WearCheck recently launched a new training course, InfraFocus to upskill users of thermographic cameras. This highlights the best ways to capture thermographic imagery for use in a condition monitoring programme.
Read more...SKF empowers employees SKF South Africa
News & events
The cornerstone to SKF’s success as a global leader in premium bearing products and rotating technology is an unwavering commitment to investing in its valued employees. Tsholofelo Choma, who now proudly holds the position of quality environmental health and safety (QEHS) officer, exemplifies SKF’s employee-centricity ethos.
Read more...From the editor's desk: A new disruption Technews Publishing
News & events
Just when we thought we were getting to grips with ChatGPT, another large language model is causing havoc. This time it’s a Chinese one called DeepSeek, which was released on 20 January 2025 and on ...
Read more...Festo celebrates its centenary Festo
News & events
Creating added customer value through innovation has been the driving force behind the family-owned company from the beginning and remains the key to Festo’s success today. The company’s anniversary is being celebrated with employees, customers and partners worldwide throughout the year.
Read more...Motion technology for all types of automation Bearing Man Group T/A BMG
News & events Electrical switching & drive systems & components
BMG has been appointed by The Timken Company as a distributor in southern Africa for the Rollon linear motion guidance system.
Read more...Epiroc and ABB collaborate on underground trolley solutions
News & events
Epiroc and ABB have signed a MoU based on underground trolley equipment to collaborate on joint, comprehensive and integrated electrification solutions for the mining industry to increase productivity and achieve decarbonisation targets.
printer friendly version