Non-genuine parts affect performance and warranty

Second Quarter 2021 News & events

Counterfeit products illegally make use of Cummins trademarks, copyrights and patents. A counterfeit product is any non-genuine product with a Cummins logo, whereas ‘will-fit’ parts are usually reverse-engineered and invariably do not meet Cummins specifications. “The performance will not be the same as with genuine parts”, explains assistant product manager, Yazan Abu Khdair.

The main reason for using non-genuine components is to reduce costs, even though this ultimately compromises an engine’s lifespan. Customers are often unaware that not only are they not getting the maximum performance out of their engines, but that future maintenance costs are also increased significantly.

Additional disadvantages are the cost to prematurely replace parts or perform early overhauls, the cost of additional fuel consumption, lost revenue from equipment downtime, costs related to inadequate service support and unwarranted failure costs.

Often the differences may not be discernible. “The difference between a genuine Cummins part and a non-genuine part is not always easy to find. Cummins genuine parts, however, come with a full factory warranty, ensuring peace of mind and financial protection. Every part is backed 100% for parts, labour, progressive damage and consumables, with no deductibles.

Abu Khdair concludes: “Using non-genuine parts does more than compromise the performance of your engine. It jeopardises your business and makes it difficult to meet customer expectations. The miniscule amount you save upfront using non‑genuine parts is likely to cost you significantly down the road.”

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